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KMID : 0123420090140020182
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Korean Journal of Community Nutrition
2009 Volume.14 No. 2 p.182 ~ p.189
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Factors Influencing on the Job Satisfaction and the Turnover Intention of Dietitians Working in the Institutions for the Disabled in Korea -Focused on the General Characteristics and the Job Burnout
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Lee Hye-Sang
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Abstract
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The purpose of this study is to investigate how certain factors - especially dietitians’ general characteristics and job burnout - influence their job satisfaction and turnover intention. The survey was conducted during the period from September 7th to October 15th of 2006. A total of 91 institutions (response rate 74.6%) was analyzed by using SPSS (windows ver. 14.0). A majority of the respondents were females (97.8%) and 30 years or older (66.0%). Among the job burnout dimensions, exhaustion (2.780.07) was rated higher than cynicism (2.620.06), while the professional efficacy level (3.550.05) was relatively high. The dietitians were more satisfied with co-workers (3.73 0.07) and work (3.410.06) than with pay (2.660.07) and promotion (2.320.07). The work dimension of job satisfaction was negatively correlated with exhaustion and cynicism dimensions of job burnout, and turnover intention (p<0.001), but positively correlated with professional efficacy dimension (p<0.001). The supervision dimension was negatively correlated with cynicism (p<0.05) and turnover intention (p<0.001), but positively correlated with professional efficacy dimension (p<0.01). The co-workers dimension was positively correlated with professional efficacy dimension (p<0.01). The pay dimension was negatively correlated with exhaustion (p<0.001) and cynicism (p<0.01) dimensions and turnover intention (p<0.001). The promotion dimension was negatively correlated with cynicism (p<0.01). The turnover intention was positively correlated with exhaustion and cynicism dimensions of job burnout (p<0.001). A hierarchical regression analysis revealed that i) professional efficacy was a factor to significantly increase job satisfaction, ii) cynicism to significantly decrease their job satisfaction, and iii) exhaustion to significantly increase turnover intention.
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KEYWORD
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welfare institution for the disabled, dietitian, job satisfaction, turnover intention, job burnout
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